FAQ

What type of estimates do we provide? Binding estimates vs. non-binding.
We do offer binding and non-binding estimates. While most interstate estimates are binding, there may be some circumstances such as crowded storage units or sheds that are difficult to judge which require a non-binding estimate.

How soon can someone be out to the home?
How soon are you moving? We check the area manager’s calendar right now while you are the phone. He/She has appointment openings on such and such a date at these times. If needed sooner, i.e. evening or Saturday, we would check with area manager for availability.

Transit time on interstate shipments?
Your transit time for your household goods depend on several factors including weight, date of move, the distance of the move, and the time of year. If pressed, the average transit time is usually 5-10 days (again, depending on your individual circumstances).

I need some info on moving?
Certainly, we will be glad to answer any general questions you have right now. If you are moving soon, we suggest our area manager come to your home and provide a free estimate while answering any questions specific to your move.

When will I receive my estimate?
Normally the area manager will be able to print your estimate in your home during his visit with you.

How far in advance do I need to schedule my move with you?
This of course depends when you are moving and where you are moving to. It is also based on the information you give us. Without estimate dates usually, 1-2 week notice is sufficient. Certain holiday times and periods of the year may have restrictions.

It is Tuesday. I want to move by this weekend (inter) is this something you can do?
While this is short notice, we are glad to check availability with our operations.

How much for packing a few things?
Your area manager will be happy to answer that during his visit. In fact, he will be able to quote you on different packing options and you will be able to choose what is best for you.

What is the senior discount?
The pricing the area manager will give you on your estimate will include all discounts available to you based on your individual circumstances.

How long will it take to get to destination, can I pick my date?
Your transit time for you household goods depends on several factors including weight, date of the move, distance of the move, and the time of year. If pressed for time, the average transit time is usually 5-10 days. Again, this is depending on your individual circumstances. The area manager will be able to give you the options of picking a date or date range if available, based on your needs and the details of your move.

I’m just looking for ball park quotes.
While we must do a visual survey prior to doing an official estimate, we are glad to provide a ball park quote. Please understand, there is no way to be accurate until the area manager can visit with you, complete the survey, and ask what your specific needs are.